Privacy Policy
Last updated: 22 May 2026
This Privacy Policy explains how IQ Labs Ltd (IQLABS, we, us, our) collects, uses, stores and protects personal information when you use the IQEX website, platform, applications, forms, integrations and related services.
1. Who We Are
Company name: IQ Labs Ltd
Website: https://iqlabs.ltd
Contact: steve@iqlabs.ltd
2. What Information We Collect
We may collect information you provide directly, including your name, email address, organisation details, account information, project content, form responses, uploaded files, support messages and any information submitted through IQEX workflows.
We also collect technical information automatically, including your IP address, browser type, device information, usage data, login activity and information needed to keep the platform secure and functioning properly.
3. Third-Party Integrations
Where you connect third-party services (such as Google Sheets or Google Drive), IQEX may request access to information needed to provide that feature. We only use connected data to deliver the functionality you have authorised. We do not sell third-party service data or use it for unrelated advertising. You can revoke access at any time through your third-party account settings.
4. How We Use Your Information
We use personal information to:
- Provide and manage the IQEX service and user accounts
- Deliver interactive content, process forms and workflows
- Support integrations and improve platform performance
- Communicate with users and provide customer support
- Maintain security and meet legal obligations
- Develop better services
5. Sharing Your Information
We may use trusted service providers to help operate IQEX, including hosting providers, database services, analytics tools, email systems, automation platforms, AI providers, payment processors and other technical partners. These providers are only given access to information where needed to deliver their service. We do not sell your personal information.
6. How Long We Keep Your Data
We keep personal data only for as long as necessary for the purposes described in this policy, unless a longer period is required by law, contract, security, accounting or legitimate business reasons.
7. Security
We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse or disclosure. However, no online system is completely secure. You are responsible for keeping your login details safe and ensuring that information you upload through IQEX has been obtained lawfully.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to the use of your personal data, and to request a copy of the information we hold. You may also have the right to withdraw consent where processing is based on consent. To make a privacy request, contact us at steve@iqlabs.ltd.
9. Cookies
IQEX uses cookies and similar technologies to operate the website and platform, remember preferences, improve performance, understand usage and support security. You can manage cookies through your browser settings.
10. Third-Party Links
IQEX may contain links or integrations with third-party websites and services. We are not responsible for the privacy practices or content of those services. Please review their privacy policies before using them.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated date.
12. Contact
Questions about this policy or how your data is handled? Contact us at steve@iqlabs.ltd or visit iqlabs.ltd.